Product Information Management

One catalog for ERP, CRM & every channel

B2B buyers expect rich, accurate product data. Factory PIM sits on your live item master — enriched attributes, assets, and publish rules — inside the same tenant as quotes, campaigns, and your SEO catalog.

Unified SKU backbone
CRM + ERP wired in
Web catalog & channels

Outcomes

What B2B revenue & ops teams get

One enriched product record powers the quote desk, campaign builder, branch rollout, and your SEO-facing catalog — no more “which spreadsheet is current?”

Faster quotes & fewer errors

Reps and digital channels pull the same SKU, attributes, and pricing inputs — no stale spreadsheets fighting the ERP.

ERP stays the economic truth

SX.e-class masters sync into a merchandising layer your teams enrich — without breaking fulfillment or costing logic.

Channel-ready in one publish

Push enriched data to your public catalog, campaigns, and omnichannel conversations from one tenant backbone.

Platform fit

Why Factory PIM

Same automation engine, same AI layer, and same ERP adapters as the rest of Factory Labs — not another silo.

Native ERP + CRM

Products live beside accounts, opportunities, and cases — quotes, service, and AI agents reference one catalog.

AI that fills the gaps

Vision tagging, descriptions, PDF spec extraction, translation, and completeness scoring — before buyers see holes.

Built for how distributors sell

Branches, long-tail SKUs, kits, and supplier drops land in review queues — not silent corruption of your item master.

How Factory compares

Versus standalone PIM / DAM silos

Distributors do not need another database to babysit. They need product truth that matches what ships and what sales promises.

SKU / item master
Live sync + unified tenant `products` beside CRM — enrichment without forked masters
Batch CSV or middleware; PIM often diverges from ERP
Sales & service
Same org as opportunities, cases, quotes — one catalog for reps and AI
Export to CRM or duplicate SKUs in marketing tools
Customer-facing catalog
Hosted `/catalog/{slug}` routes, ISR, quote-to-lead — same data model
Separate CMS, agency microsite, or PDF line cards
AI enrichment
Same AI stack as CRM — vision, PDF specs, translators, gap detection
Bolt-on tools with no ERP or CRM context
Channels
Web, ERP, marketing, conversations — explicit channel views & publish
Email spreadsheets between teams per channel

Ship catalog-grade data everywhere you sell

Factory PIM runs on the same tenant as CRM — fewer mismatched SKUs between the quote desk, marketing, and your public catalog.