AI agents draft your quotes, segment your buyers and enrich your catalog, all on live ERP data. You run the business.
Live with SAP · NetSuite · Dynamics 365 · Infor SX.e
How Factory Labs fits
+ Sage X3 · Acumatica · your ERPAI drafts the quote, writes the campaign, classifies the SKU and flags the deal at risk, inside the screens your teams already use.
Your ERP keeps running fulfillment and financials. Factory Labs adds the customer and AI layer on top, live in both directions.
Bidirectional connectors for SAP, NetSuite, Dynamics 365 and Infor SX.e. Live inventory, pricing and orders on every customer touchpoint.
Three AI modules · one backbone
AI-assisted pipeline, inbox and telephony on live ERP data.
Agents draft the quote, summarize the call and surface the at-risk deal, while reps see live inventory, pricing and order history on every account.
AI-enriched catalog for every channel.
Agents classify SKUs, fill missing attributes, write descriptions and flag quality gaps so your catalog is always channel-ready.
AI-composed campaigns on real ERP behavior.
Agents draft subject lines, build segments from purchase history and schedule lifecycle journeys across email, SMS and WhatsApp.
From the founders
We started Factory Labs because we lived inside the disconnects ourselves. We quoted out of ERP and chased status updates in Salesforce. We watched Marketing and Sales argue over which list of customers was “real.” We saw teams spend more on integrations than on the systems being integrated.
We’re building a platform where the system of record for the customer (and every motion that touches them) lives in one place. Modular by design, ERP-native by default, AI-native from day one.
Factory Labs Inc. · Dover, Delaware
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