Press & Media

Coverage, assets, and contact

Background, brand assets, and a direct media contact for journalists, analysts, and partners writing about Factory Labs.

press@factorylabs.aiBlog
Fast facts

Company at a glance

Legal entity
Factory Labs Inc.
Founded
2025
Headquarters
8 The Green, Ste B, Dover, DE 19901, USA
Product category
AI-native CRM and B2B commerce
Verticals
Distribution, manufacturing, commerce, services
Notable architecture
Salesforce migration in days. Live ERP reads, no sync engine. Lakehouse-native via MCP and Delta Sharing.
Live integrations
SAP, NetSuite, Dynamics 365, Infor SX.e, Epicor Prophet 21, Databricks, Snowflake, Twilio, Salesforce (migration)
What to write about

Story angles we can speak to with concrete data

  • Salesforce to Factory in days

    A guided migration wizard connects to a Salesforce org, maps objects and fields, and imports accounts, contacts, cases, and activities. The product claim is days, not a months-long SI project.

  • B2B commerce on live ERP data

    Factory Commerce is a buyer storefront that reads live inventory and contract pricing and posts a real ERP order at checkout. It is not a second catalog bolted onto an ERP.

  • CRM that connects to the ERP you already run

    Factory Labs is a CRM and commerce platform. It reads live from the system you already run (no middleware sync engine). Fulfillment and financials stay where they are. See the blog for the architecture essays.

  • Lakehouse-native enterprise software

    Factory Labs is one of the first SaaS products to expose its own data via Delta Sharing and Iceberg REST while also consuming lakehouse data via the Model Context Protocol. This is a category that did not exist 24 months ago.

  • AI voice agents for B2B inbound

    Per-tenant voice agents that share a CRM-grade tool surface with human reps. Concrete framing on what production-ready means in 2026, and what does not yet work, in the related blog post.

  • 10DLC + WhatsApp Business carrier compliance

    Factory Labs operates a multi-tenant 10DLC and WhatsApp Business surface at distributor scale. We are happy to talk about real deliverability numbers and the operational gotchas other carriers gloss over.

Brand assets

Logos and marks

Factory Labs branding is available for editorial coverage. Please do not modify the marks or use them to imply endorsement of unrelated products.

Wordmark (PNG)
Light + dark, 2x retina
App icon (PNG)
512px, transparent
Vector assets
SVG, by request
Direct contact

How to reach us

For media inquiries, briefings, embargoed launches, or analyst access, email press@factorylabs.ai. We aim to respond within one business day.

For non-press inquiries (sales, partnerships, support), use the channels on /contact.

Recent announcements

No formal press releases issued yet. We plan to publish them here as they happen, with an RSS feed for subscribers. In the meantime, the blog is the canonical source for what is shipping.